It is not every day that an Internet Service Provider has to justify itself in the courtroom for not providing gamers with fast enough internet, but Time Warner Cable will have to do just that after being accused of fraudulent and deceptive practices by the New York attorney general.
The ISP used high speed connection for gamers, including LoL players as a major part of their advertising campaign. Time Warner Cable claimed in their advertising that players would experience lesser latency and faster gameplay with their internet packages, leading many gamers to subscribe to their services.
87 Pages Worth Of Material
When a complaint is coming from a state attorney general, you can expect it to be thorough and this one certainly is. In total, the complaint against Time Warner Cable consists of 87 pages of material, much of it data coming straight from Riot Gaming.
According to data collected between 2013 and 2015, the League of Legends players who were playing on Spectrum-TWC were experiencing greater latency than what the company advertised or than Riot Gaming suggests players play with.
The complaint further added that TWC accepted a payment from Riot Gaming in summer 2015, which was aimed at connecting the ISP’s ports to Riot Games thus allowing for faster connectivity for LoL players. However, this means the company was operating under false pretenses and falsely advertising prior to this time.
The report also stated speed tests for other services such as Netflix and all showed that the ISP was advertising faster internet than they could provide. The case is set to appear in front of the New York Supreme Court before the end of February.